Privacy Policy

Last updated: January 4, 2026

Information we collect

Contact details you give us, such as your name and email address.
Appointment and service history when you book treatments.
Payment information, processed securely by our payment provider.
Website usage data collected through cookies and analytics tools.

How we use your information

We use the information we collect to:

Schedule, confirm, and manage your spa appointments.
Respond to your questions and provide customer support.
Send you email newsletters and promotions (you may unsubscribe anytime).
Improve our website and understand how visitors use it.

Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences and measure site traffic. You can disable cookies in your browser settings, though some features may not work as intended.

Sharing your information

We do not sell your personal information. We share data only with service providers who help us operate our business (for example, our booking and payment processors), and only as needed to provide those services.

Data retention

We keep your information for as long as your account is active or as needed to provide services, comply with our legal obligations, and resolve disputes.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below.

Contact us

Lotus & Sage Spa, LLC · 18 Haywood Street, Asheville, NC 28801 · privacy@lotusandsagespa.com · (828) 555-0142